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Transportation Resource Guide
Contra Costa County
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Richmond - Service Providers
 
Service:

East Bay Paratransit provides service in Western Contra Costa County in the cities and towns of El Cerrito, El Sobrante, Kensington, parts of Pinole, Richmond and San Pablo that are served by AC Transit and BART. Service is limited to areas within 3/4 mile of an operating bus route or BART station. Because East Bay Paratransit also serves people in Alameda County you can schedule trips across county lines with the same operator.


Service Hours:

Service is provided during the hours of AC Transit's bus and BART rail operations.


Eligibility:

In order to be eligible for East Bay Paratransit service you must reside in Western Contra Costa County. It must be determined that you are eligible for paratransit services under the Americans with Disabilities Act (ADA). A person can be found to be ADA paratransit eligible for all or for some of their transit trips, based on the individual's specific condition(s).


Application required for East Bay Paratransit eligibility:

Bring your completed application with you. The application is available on-line or by calling (800) 555-8085. In some cases your healthcare professional will be contacted for more information.

East Bay Paratransit
 
Service Area:

All of Contra Costa County


Service:

Mobility Matters operates two volunteer driver programs that provide free, one on one, door through door, escorted rides by screened and trained volunteer drivers using their own cars. Ambulatory members may bring/use their own equipment. Members who use a wheelchair may be accommodated with our wheelchair accessible van


Eligibility--Rides for Seniors:

  • Live anywhere in Contra Costa County
  • Age 60 or older
  • Require escorted, door through door assistance
  • Able to call in to request rides
  • Unable to use other forms of transportation for medical or dental care and basic necessities, like grocery shopping
  • Trained, certified service dogs welcome


Eligibility--Rides 4 Veterans:

  • Honorably discharged veterans of any age
  • Live anywhere in Contra Costa County
  • Require escorted, door through door assistance
  • Able to call in to request rides
  • Unable to use other forms of transportation for medical or dental care and basic necessities, like grocery shopping
  • Trained, certified service dogs welcome


Application:

Telephone interview with a follow up in home assessment. The application to be completed by a staff member.

Rides For Seniors / Mobility Matters
 
Eligibility:

Applicants must meet the residency and age or disability requirements:

1. Residency Requirement: Applicant must reside in Richmond, the unincorporated areas of East Richmond Heights, El Sobrante, Kensington, North Richmond, Hasford Heights, and Rollingwood.

2. Age OR Disability: Seniors (age 55 or older) who meet the residency requirement qualify for service. Applicants between ages of 18-54 must provide proof of disability.


Service Area:

Richmond, El Cerrito, El Sobrante, Kensington, North Richmond, San Pablo, as well as unincorporated communities of Bayview-Montalvin, East Richmond Heights, Hasford Heights, Rollingwood, and Tara Hills. Service is available as far north as Pinole and as far south as El Cerrito.


Application:
  • Online www.rtransit.com
  • In Person at R-Transit Center located at 440 Civic Center Plaza (2nd Floor), Richmond CA 94804
  • Call 510-307-8026 to request an application by mail.

Hours of Operation:

Monday- Friday from 8:30 am – 5:00 pm (excluding weekends and holidays)


Fares:

Fees depend on service you are using and are subject to change.


Programs offered by R-Transit:

Paratransit door-to-door van service or curb to curb services partnership with Lyft (RAPID).

R-Transit
 
Programs offered by Richmond Moves:

Shared Electric Shuttle service.